Stocker cum Cashier

1.        JOB PURPOSE

• To ensure availability, visibility of product through effective merchandising and stock rotation
• To ensure proper and correct registering of transactions in POS-Point of sale system
• Provide direct and indirect customer service

2.        MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE/TRAINING/KNOWLEDGE

• HSC with an aptitude for the role or SSC with minimum 1-year experience in the front-end of a service sector company
• MSOffice (MS Excel & MS Word)
• Proficient in speaking English and basic understanding of reading & writing English
• Knowledge of Arabic is added advantage

3.        COMMUNICATION AND WORKING RELATIONSHIPS

• Immediate supervisors on all operational aspects through feedbacks and reporting
• Store staff for coordination and communication on team activities and coordination with vendors and merchandisers

4.        KEY DIMENSIONS AND RELATED JOB RESULTS

• Understanding of and achievement of category sales target
• Ensuring availability by timely replenishment, return of damaged/non-moving products to DC and DSD vendors
• Maintain cleanliness and QHSE standards on shelfs for FMCG/GM merchandise ensuring good quality product reaches to the customer
• Proper registering of transactions through POS system by handling cash and valuables and operating/ registering transactions (physical/electronic) in various modes with no discrepancy in the transaction
• Direct and Indirect customer service by maintaining proper displays, correct prices and signage, if applicable
• Active involvement in instore activities and any other store activity as delegated by the supervisor (Sales promotions, charity campaigns, inventory checks etc.)
• Loading, unloading of goods and maintaining back storage
• Avoiding expiry and ensure timely action on short-expiry stock
• Any other store activity as delegated by the supervisor

5.        OPERATING ENVIRONMENT

• Job location might change based on business requirement. Job holder may be relocated to any outlet or department.
• The working environment is physically demanding of time such as working long hours, working on holidays, & demands physical agility.
• Job demands multi-cultural awareness, in order to effectively communicate with internal & external customers and vendors with courtesy.